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What happens to my report?

When you make a report, the Commissioner, or the Commissioner’s delegate, will decide what action will be taken.

  1. Acknowledge
    • Assuming you have provided contact information, you will receive written acknowledgement of your report containing a reference number.
  2. Review and triage
    • Your report will be assessed.
  3. Decision
    • Your report will be dealt with in one of the following ways:
      • referral to another agency for action
      • investigation or review
      • taking no action:
        • where the matter has already been dealt with
        • if it happened a long time ago and the ability to collect evidence is compromised
        • if the matter is outside jurisdiction
        • or if it is otherwise not in the public interest to take action.
Updated 20 June 2023